Terms of Use

By signing up to use the Sloyd WebApp you are agreeing to these Terms of Use.

1. Definitions

1. “Sloyd” or “we” is a company registered in the US as Sloyd Inc.
2. The Sloyd application, provided at app.sloyd.ai, is the “web-app”.
3. “Model” applies to any 3D model exported from the web-app.
4. “Users” are all the users of the web-app.
5. “Subscribers” are users who have upgraded to a paid subscription.

2. User registration

Users can register for an account for the Sloyd application through a self-service registration process.

3. Account security

We take user account security seriously and are PII (Personally Identifiable Information) compliant. We utilize third-party services for payment processing and authentication to enhance security.

4. Data privacy and security

Sloyd collects and handles user data in accordance with its Privacy Policy. Credit card information is collected by an authorized third-party service provider that complies with data protection laws such as the California Consumer Privacy Act (CCPA). Sloyd does not store any financial information.

5. Privacy policy

Users are encouraged to review our Privacy Policy for a detailed understanding of how their data is collected, used, and protected.

6. Rights granted under license

You have a non-exclusive, perpetual, worldwide right to use models from the web-app within your creations for usages authorized in this agreement.

• Personal, non-commercial and commercial use are permitted.
• 3D printing is allowed for personal use only. For commercial 3D printing, contact support@sloyd.ai to discuss a custom license.
• Alterations and changes such as texturing, applying a shader, and adding or subtracting parts of a model are permitted.

7. Reselling and redistribution

Reselling and redistribution of web-app models in a marketplace, asset store, or stock media clearing house are permitted under the Pro Subscription plan only. Freelancers may sell content that includes Sloyd models to a client directly.

8. User-uploaded content

Uploading a reference image that includes third-party copyrighted content is prohibited.

9. Data retention and storage

We provide users with the ability to store projects, models, and related content on our platform. Stored data is retained based on available storage capacity and system requirements. While we strive to maintain user content reliably, we do not guarantee indefinite storage. We reserve the right to delete stored data at our discretion, particularly in cases of prolonged inactivity or capacity limitations. We will make reasonable efforts to notify affected users via email prior to any permanent deletion.

10. Service usage and technical limitations

Sloyd may implement technical limitations including rate limits, concurrency limits, storage limits, and other safeguards designed to ensure fair and reliable access. Users may not attempt to bypass, disable, interfere with, reverse engineer, or otherwise circumvent any such limitations. Abusive, excessive, or automated usage that materially degrades service performance is prohibited. Sloyd reserves the right to suspend or terminate accounts that violate this section.

11. Customer support

The Plus Plan operates on a self-service basis. For assistance, users can access our Discord channel, our documentation, and the blog. Users may also email support@sloyd.ai.

12. Updates and maintenance

Sloyd continually updates its service. We reserve the right to make changes to the Plus Plan and its pricing.

13. Governing law and dispute resolution

This agreement is governed by US law. In the event of any legal disputes, the parties agree to resolve them in a US court.

14. Amendments to terms and conditions

Sloyd reserves the right to update these terms and conditions at its discretion.

15. Termination of account

Users can terminate their account by emailing support@sloyd.ai. Sloyd reserves the right to suspend or terminate accounts, with or without notice, in cases of violation of these Terms, abuse of the service, circumvention of technical safeguards, non-payment, or conduct that may harm the platform or other users.

16. Pricing structure

Users may use Sloyd for free or subscribe to the Plus or Pro plan. See the pricing page for up-to-date prices.

17. Payment and billing

Payments are processed using credit cards. Subscriptions automatically renew at the end of the billing cycle, ensuring uninterrupted access.

18. Free trial and cancellation

Users can explore our services for free with the Starter Plan, which provides access to most features and the ability to download community models. Users can cancel their subscription at any time; payments will not renew at the end of the billing cycle.

19. Refunds

We want you to be satisfied with your experience. While all payments are generally non-refundable, exceptions may apply. If you believe you're entitled to a refund due to technical issues, accidental purchases, or other exceptional circumstances, contact us at support@sloyd.ai within 14 days of the charge. We review all requests case-by-case and may issue a full or partial refund at our discretion.

Our service constitutes immediate digital supply: access is granted and performance begins as soon as a subscription is activated. By purchasing, you acknowledge that the right of withdrawal under applicable consumer law may be limited once service has commenced. Consumption is measured by the number of models generated, not by the passage of time. Refunds will therefore take into account the extent of consumption relative to the subscription fee.

Before subscribing, users may make a preview generation and explore community models free of charge to evaluate the quality and suitability of the service. Refunds will not be granted for change of mind after the withdrawal period, dissatisfaction with features that were clearly described, or failure to cancel a renewal in time.